Visitor
•
1 Message
Cable Buried Poorly
I recently started service at my home, and have found that the existing cable running to home is not buried in several places, and does some strange things like go over the window well, preventing me from opening it. The entry into the house could also be in a better spot to make things easier for burying it. Who can I contact to check this out and get this addressed?
XfinityJoe
Official Employee
•
1.4K Messages
12 days ago
Good morning @stellar_user our team can assist with getting a ticket opened.
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click "Direct Message"
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing, a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it. See the link below for an example
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
0
0