Visitor

 • 

1 Message

10/14/2026 4:38 PM

Cable exposed in front yard

the xfinity cable is exposed in teh front yard and risk being cut by the construction machinery, it needs to be buried. 

Oldest First
Selected Oldest First

Official Employee

 • 

2.5K Messages

3 days ago

 

user_a6k9rb we can help get the line buried. Please send us a direct message that includes your name and service address. To do so, click on the chat icon located at the top right of this forum's page.

 

Here are the detailed steps to direct message us:

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "Start new conversation" (pencil and paper) icon
  • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

    You can see how to send us a direct message here,
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

forum icon

New to the Community?

Start Here