Hello, @user_uurruf! Thank you for coming to the community forum and creating a post about an outside line on the ground. You've come to a great place for help! Our team is awesome to work with because can address any and all line concerns, and it would be my pleasure to help out today :) To clarify, are you attempting to report a downed aerial line, or is this a cable leading to your home that needs to be buried? If it's another scenario altogether, may we just have some additional details to better understand how to assist you, please? Thanks in advance for anything you're able to share!
XfinitySara
Official Employee
•
1.8K Messages
6 days ago
Hello, @user_uurruf! Thank you for coming to the community forum and creating a post about an outside line on the ground. You've come to a great place for help! Our team is awesome to work with because can address any and all line concerns, and it would be my pleasure to help out today :) To clarify, are you attempting to report a downed aerial line, or is this a cable leading to your home that needs to be buried? If it's another scenario altogether, may we just have some additional details to better understand how to assist you, please? Thanks in advance for anything you're able to share!
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