1 Message
Cable line cut
We lost Internet yesterday because the cable line to our apartment had been cut by contractors installing new siding to our building. I need someone to come out and repair/replace the line asap.
1 Message
We lost Internet yesterday because the cable line to our apartment had been cut by contractors installing new siding to our building. I need someone to come out and repair/replace the line asap.
XfinityAdrienne
Official Employee
•
911 Messages
1 month ago
Good morning, user_cbh8ke! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with your services being down. We would be happy to look into the account, and schedule an appointment to your location. Can you send us a DM to get started?
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