Visitor

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1 Message

Tuesday, August 19th, 2025

Cable needs to be buried

It has been over a year and I still cannot get anyone out to burry the cable they added back in July of 2024. Support calls and chats do not get me anywhere. I can't even find a way to talk to a real person. Is there anyone who can assist? 

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Selected Oldest First

Official Employee

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1.9K Messages

22 days ago

user_o930o6 our team can absolutely help you. You'll want to send us a direct message, so we can locate your account and take a closer look at your work order history. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page. 

(edited)

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