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Thursday, April 3rd, 2025 4:20 PM

Cable

I already have services. I just need a cable line run into my living room at my new house. I’ve been trying to schedule an appointment but I can’t get a real human being to speak to. 

Official Employee

 • 

3.2K Messages

1 day ago

 

user_6ysq1m Thank you for taking the time to reach out to us here on our Xfinity Forums! I would be more than happy to assist you with scheduling an installation for a new outlet to be installed in your living room. Please send us a DM to Xfinity Support with your full name and address to get started. 

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window   
Press Enter to send it

 

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