Can you check my Account which is supposed to be onon seasonal hold

@user_vhwxgc, yes we sure can! Did you see our previous response? It provides directions on how to check on your seasonal status and directions on how to send us a Direct Message for assistance. 

That information again, for your convenience :

You can check on seasonal hold status at the seasonal status website: https://www.xfinity.com/seasonal.

Seasonal holds, and their duration are determined by how you set them up including starting and ending dates.  There are also limitations on maximum duration for a seasonal hold based on where you are located in the US. 

If you still need assistance after reviewing the above information, please send us a direct message* with your full name and service address.  Once we are able to verify your account, we can review your account status with you. 

How to Send Us a Direct Message*:
(*Note: Never send a direct message to us unless requested by us.)
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
3. Click the "New message" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.