Visitor

 • 

1 Message

10/08/2026 1:37 AM

Cancel all services

I am the account holder and want to cancel my Xfinity Internet service effective immediately. I do not want to schedule a telephone call. Please process the cancellation through this message and confirm the effective cancellation date and final balance.

Oldest First
Selected Oldest First

Official Employee

 • 

1.9K Messages

8 days ago

Good evening user_npwiaf. I do see you have sent us a direct message, I will be happy to continue assisting you there. 

 

Expert

 • 

122.2K Messages

4 days ago

@user_npwiaf @XfinityJon 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478   

forum icon

New to the Community?

Start Here