Visitor

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3 Messages

Saturday, January 31st, 2026 2:22 AM

Cancel home internet services immediately

Hi, I would like to cancel my internet service immediately.  I do not see an option online.

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Expert

 • 

115.7K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Visitor

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3 Messages

Thank you! I haven't received an answer yet.  

Official Employee

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1.4K Messages

We have not received a direct message from you. Can you make sure it is sent to Xfinity Support and not an individual agent and try again?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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