Visitor

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1 Message

Thursday, August 21st, 2025

Cancel Hulu

I am needing to cancel Hulu and we no longer have the box to be able to do it on the tv. Can you please help with this issue please? 

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Expert

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113.2K Messages

18 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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115 Messages

18 days ago

Good afternoon @user_oywwhu, thank you for reaching out to us on the forums, and thank you to @EG for moving the post to get it seen, I hope you are both having a great Friday! We can take a look at canceling the subscription that you have to Hulu. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it 

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