Visitor

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1 Message

Wednesday, May 20th, 2026 9:12 AM

Cancel Internet Service [Edited]

Hey there, please cancel the internet service at [Edited: "Personal Information"].  Thank you.

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Official Employee

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2.1K Messages

1 month ago

 

Hello user_4d8fir! Thank you for reaching out to us on our Xfinity Forums for help with canceling the account. I would be happy to help out.
I see that you sent us a direct message already. Please be reminded that sending unsolicited Direct Messages to an Official Employee (even to the Xfinity Support handle) or user of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message
I will follow up with you in the direct message now to help take care of the account. 

 

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