Visitor
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1 Message
Cancel Internet Service Without Phone Call
I would like to cancel my Xfinity Internet service and would prefer to complete the cancellation online without a phone call or store visit. Could you please help me with the cancellation? Thank you.
EG
Expert
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121.4K Messages
5 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityTommy
Official Employee
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3.2K Messages
5 days ago
Sorry to hear we are losing you as a member of the Xfinity family Hazel_1.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start New Conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.
(edited)
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