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Thursday, October 24th, 2024 3:10 PM

Cancel Internet Services

I'd like to cancel my internet services as they are no longer needed. I would appreciate help in getting the services cancelled over the internet instead of a phone call. Thanks!

Official Employee

 • 

1.5K Messages

1 month ago

Howdy user_lobp14

Happy to help! Sorry to hear we are losing you as a member of the Xfinity family. 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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