Visitor
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1 Message
Cancel Internet
I am moving in with my wife who already has an internet plan. I need to cancel mine but see no where to do this online and am unable to go in store. The chat bots are not able to help me. Please advise how to cancel my service.
EG
Expert
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112.9K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAlfonso
Official Employee
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1.9K Messages
1 day ago
Hello user_5ezjzz thanks so much for taking the time and reaching us here on the Forums, and congragulations to you and your wife! We're sorry to hear about these troubles, but we are happy to help! Have you considered transferring the services? This typically allows you to get better pricing.
We'd love to assist via our platform here in making any account changes. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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