Hi there, @user_z3tx4b Thanks for reaching out to us on the Forums! I understand that you would like to cancel your services. I can assist you with disconnecting your account. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!-Richard
EG
Expert
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114.1K Messages
18 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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2.5K Messages
18 days ago
Hi there, @user_z3tx4b Thanks for reaching out to us on the Forums! I understand that you would like to cancel your services. I can assist you with disconnecting your account. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!-Richard
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