Visitor
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3 Messages
Cancel My Services
I want to cancel my services. Do not send me to an automated help message. Do not tell me to message anything. Cancel My Services.
Visitor
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3 Messages
I want to cancel my services. Do not send me to an automated help message. Do not tell me to message anything. Cancel My Services.
EG
Expert
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114.1K Messages
18 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
2
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Geckohecko
Visitor
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3 Messages
17 days ago
I want to cancel my services. Do not send me to an automated help message. Do not tell me to message anything. Cancel My Services.
0
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user_5ykno8
Visitor
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1 Message
17 days ago
Go into a Xfinity Store and document everything, ensure you get a copy of receipt for returned services and cancellation email confirming your service is no longer active.
We canceled over the phone multiple times and never received a cancellation email. I have a past due bill for two months because the cancellation never went through, they are stating that the service was not cancelled and there was an error.
Document EVERYTHING
1