Cancel my subscription except Wi-Fi/internet

I have contacted Xfinity multiple times and have been unable to get my TV and phone service canceled. I want to remove TV service and phone service from my account immediately while keeping my internet service active.

Please escalate this request to someone authorized to make the change. I do not want another sales pitch or an offer to change my TV package. Please confirm the effective cancellation date, my new internet-only monthly rate, and any equipment I must return.

Please provide written confirmation that my TV service and phone service has been canceled.

if I don’t get a reply I will be escalating this to the corporate headquarters.