@user_c8ijhr We appreciate your time in reaching out to us here on our Xfinity Forums! You can always cancel appointment via our Xfinity app. I love how simple it is to manage my account for everything from billing to tech support. If you aren't able to cancel the appointment via the app I'd be happy to help. Just send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message: Click "Sign In" if necessary Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pen and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. A "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it
XfinityBillie
Official Employee
•
2.8K Messages
1 month ago
@user_c8ijhr We appreciate your time in reaching out to us here on our Xfinity Forums! You can always cancel appointment via our Xfinity app. I love how simple it is to manage my account for everything from billing to tech support. If you aren't able to cancel the appointment via the app I'd be happy to help. Just send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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