Please contact us and one of our friendly and knowledgeable representatives can help. And there is no # to call. Getting billed for 2 now tv at $20 a month. This is the worst process getting help. Please help 🙏🙏🙏
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
(edited)
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityOrlandoM
Official Employee
•
3.1K Messages
29 days ago
@user_oqbd1b
Thanks for reaching out to us, https://www.xfinity.com/support/articles/manage-now-subscriptions this link has great information on how to manage or cancel your now prepaid services by reaching out the Now support team via https://customer.xfinity.com/now
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