U

Visitor

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1 Message

Sunday, June 29th, 2025 10:16 PM

Cancel Peacock Premium Subscription

How can I cancel my Peacock Premium subscription through Xifinity? 

I've reviewed several forums and each indicate a solution that does not work. 

I'm unable to manage "subscriptions" nor do I see any options to cancel, only "upgrade".

Official Employee

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3K Messages

2 days ago

Good afternoon, user_mtf527! Thanks for taking the time out of your day to reach out about Peacock! We can further help with a ticket to the Peacock team if you are wanting to remove the free subscription.

 

Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.

 

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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