Hello, thank you for reaching out! It breaks my heart to hear you are leaving us. As much as I don’t want you to go, I will make sure we get this taken care of promptly.
If you could please send our team a direct message with your full name and full address, and we can get started on your request.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
Click the "Direct Message chat" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityOrlandoM
Official Employee
•
1.4K Messages
1 month ago
@user_wzaku4
Hello, thank you for reaching out! It breaks my heart to hear you are leaving us. As much as I don’t want you to go, I will make sure we get this taken care of promptly.
If you could please send our team a direct message with your full name and full address, and we can get started on your request.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
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