Thanks for reaching out to us. This link https://www.xfinity.com/cancel has great information on how you can cancel your services. But since you've reached out to us on our social media platform I can assist you with cancelling your Internet services as well. Just go ahead and send me a direct message including your first and last name and your complete service address to get started.
Here's the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
EG
Expert
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111.5K Messages
23 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityOrlandoM
Official Employee
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2.2K Messages
23 days ago
@user_mnvzj5
Thanks for reaching out to us. This link https://www.xfinity.com/cancel has great information on how you can cancel your services. But since you've reached out to us on our social media platform I can assist you with cancelling your Internet services as well. Just go ahead and send me a direct message including your first and last name and your complete service address to get started.
Here's the detailed steps to direct message us:
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