Visitor
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1 Message
Cancel service
I am paying for internet twice. I can not get it removed online. I would like this to be handled by a person I can talk to.
Visitor
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1 Message
I am paying for internet twice. I can not get it removed online. I would like this to be handled by a person I can talk to.
XfinityRichard
Official Employee
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2.3K Messages
22 days ago
Hi there, @user_rva5jn ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. Oh no, I'm sorry for the inconvenience regarding you being billed twice for Internet service. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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