Cancel Service

We need to cancel our internet affective immediately. I had scheduled a call for last Saturday but we didn't receive the call.

Responses

Oldest First

Selected Oldest First

XfinityDuron

Official Employee

•

473 Messages

6 days ago

Hello @user_fuxec5 is it ok to ask the reason you would like to cancel services at this time?

2

0

U

user_fuxec5

Visitor

•

2 Messages

We switched to a less expensive service that doesn't have data caps.

Like

Reply

6 days ago

0

XfinityJoe

Official Employee

•

1.2K Messages

We are sorry to see you go! @user_fuxec5

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

6 days ago

0

Customer Service

user_fuxec5

Cancel Service

XfinityDuron

user_fuxec5

XfinityJoe

New to the Community?