Visitor
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16 Messages
Cancel Service
I need to cancel my service after months of daily service interruptions and weeks of not being able to solve the problem.
The game I play is likely going to ban my account that I've invested hundreds of dollars into since I'm unable to guess when my internet will just decide to cut out and lag me out of the game causing my team to lose and report me.
Again I need to CANCEL my service on this account. Thank you
XfinityJustinM
Official Employee
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583 Messages
15 days ago
Hi @user_bq8p6d, we can certainly take care of this for you. As someone that was also on the competitive scene a few years ago, I know how important a stable connection is for your success and enjoyment. Those servers and parties can be quite a rough time, on top fo the network issues that you are already frustrated with. We'll follow up with you in direct message to get the ball down the hill.
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