Visitor
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1 Message
cancel service
how do i cancel service online? keep getting routed to have to call even thought I've spoken to an online agent while logged into my account twice
Visitor
•
1 Message
how do i cancel service online? keep getting routed to have to call even thought I've spoken to an online agent while logged into my account twice
EG
Expert
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119.7K Messages
4 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasC
Official Employee
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3.5K Messages
4 days ago
Hello, @user_3f7z8n
Thanks for reaching out to us on the forums! We can assist with your cancellation request. I noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. Since you already sent a DM, we will continue to assist you there!
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