Visitor

 • 

2 Messages

09/19/2026 5:25 PM

Cancel service

I have already sent two Direct Messages to Xfinity Support requesting cancellation, but I have not received a response. I do not want a phone call. Please have Xfinity Support respond to my Direct Message so I can complete my cancellation.

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Expert

 • 

121.3K Messages

2 days ago

The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Expert

 • 

121.3K Messages

2 days ago

@user_oymupb 

The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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