Visitor

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1 Message

Monday, October 27th, 2025

Cancel Xfinity account

I want to cancel my xfinity account 

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Selected Oldest First

Official Employee

 • 

2.2K Messages

3 days ago

Oh, no! We're sad to see you go, @user_1xqelw. What can we do to change your mind about leaving? Are you moving? If so, we can assist with transferring your services.

Visitor

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1 Message

TELL ME HOW TO CANCEL IT

Official Employee

 • 

3.8K Messages

@user_sh3t74

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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