Visitor

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2 Messages

Wednesday, January 7th, 2026 3:02 PM

Cancel

I need to cancel my internet service.

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Official Employee

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3K Messages

26 days ago

 

user_lwm385, Hi there! Thanks for taking the time to reach out. We would surely miss your business. Over social media, we are the right team of experts dedicated to supporting XFINITY requests such as this. We can help. Why do you want to cancel services? Anything we can do to change your mind? 

 

Visitor

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2 Messages

I just don’t have the budget to continuously pay for this since I had it because it costed like 50$ for like 300mbps but now it just went up to 75$ for 400mbps, and I didn’t even want that and I don’t need it so I just wanna cancel it.

Official Employee

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2K Messages

 

user_lwm385 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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