Visitor
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1 Message
Cancel
Trying g to cancel my service. Chat tells me to schedule a call. I tried that and it takes me to an unresponsive page. I am moving and just need to cancel. This service is unavailable at my new location
Visitor
•
1 Message
Trying g to cancel my service. Chat tells me to schedule a call. I tried that and it takes me to an unresponsive page. I am moving and just need to cancel. This service is unavailable at my new location
XfinityRaul
Official Employee
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2.6K Messages
2 hours ago
@user_oiziwb Thank you for giving us the opportunity to help process your cancellation order via Forums. We hate to lose you as a customer but understand the new address is not in our footprint. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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