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user_cfiqva
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Thursday, October 24th, 2024 2:04 AM

Canceling Max Subscription

It says my Max subscription is being provided through Xfinity and when I look at Max’s website they say to cancel through Xfinity in that case but it’s not showing up and I don’t know how. Please advise, thank you.

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29 days ago

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XfinityThomasA

Official Employee

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1.8K Messages

1 month ago

 

user_cfiqva - Our team can help remove Max. Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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