Visitor
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2 Messages
Cancellation of Services
@XfinitySupport I'm trying to cancel my services. I have been on hold on the phone for an hour. I have requested callbacks and those never happen. Can comeone please help me cancel? I do not have a direct messaging option either...
EG
Expert
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115.1K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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