2 Messages
Cancellation request #[Edited]
Hello,
I'd like to confirm that I have cancel my Xfinity Internet service on Sep 6th, 2026. I do not want to discuss retention offers.
I had talked to your representative on the phone on Aug 27. My cancellation request confirmation # is [Edited: "Personal Information"]. My service should end by Sep 6th, and I had already paid this bills on Aug 30 (confirmation number is [Edited: "Personal Information"]).
Please confirm my cancellation immediately.
Thank you,
[Edited: "Personal Information"]
[Title Edited: "Personal Information"]
XfinityKei
Official Employee
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2.8K Messages
15 days ago
@user_wrju7i Our team is here to help. We can certainly check your account status for you. As a friendly reminder our Xfinity App is free and a great resource to check your account status and ending disconnection order. You can also use the website at https://www.xfinity.com/overview
I see your direct message and will continue to assist you there.
(edited)
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XfinityEva
Official Employee
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2.7K Messages
5 days ago
@user_wrju7i Thank you for allowing us to assist with your requests. You are all set! If you have any questions please don't hesitate to reach out again.
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