Visitor
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1 Message
Cancellation While Overseas
You guys legitimately have no method to cancel service while somebody is overseas. I had to move overseas to take care of family. About to dispute my bank charges, good luck. I am not able to receive international phone calls.
EG
Expert
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118.6K Messages
17 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRaul
Official Employee
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2.8K Messages
17 days ago
@user_v22ul0 Thank you for making us aware you're having issues cancelling your account while being overseas. I would be more than happy to review your account to see what I can do to help. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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