Cancellation

Good morning @user_ank, and thank you for using the Xfinity Forums to reach out to us today. I am sorry to hear that you want to cancel your Xfinity service, but you have reached the right team that can take a look at that for you. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it