Visitor

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1 Message

09/15/2026 2:05 PM

Cancellation

I am moving and need to cancel my Xfinity service. I would like to complete the cancellation through written support rather than by phone. Can an Xfinity employee assist me?

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Official Employee

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2.7K Messages

8 days ago

Hello, @user_pfaroe. We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

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