I am a Platinum Member (I received the promotional offer due to being a member). I went to the link you gave (it was the same as I had before) and followed the directions. It then says service is provided in my area and gives a phone number to call saying 'We've partnered with your community to bring Xfinity service to your location', without any other direction, just call that number. I'm not sure why my community is needed for me to to one-click subscribe to a streaming service and seems very close to an intentional anti-pattern.

So my same question remains as the original post, how do I subscribe to this service and why do I have to call a random phone number with zero context (aside from it's my community) to do that?

By the way, your website cookies are broken. Whenever I tried to sign in to reply I got " 400 Bad Request Request Header Or Cookie Too Large" on Chrome.  I had to clear my cache in order to login.

Good morning @user_4fqhxa, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with activating the Peacock offer, but you have come to the right place for assistance with this issue. When you go to this website does it show Peacock listed with a button to activate?

I do not. I see this when I click into your link (screenshot), when I select into 'Add&Manage subscriptions', it asks me for my address. When I select it, it gives me this text

"

I'm sorry for this trouble user_4fqhxa. I think I discoved the issue. If your community is now providing your services, that makes the account ineligible for our Xfinity membership program. I would be happy to take a closed look at the account, but unless you have added services to the offered services provided by the community you would not be able to redeem the membership benefits. 

Can you please send us a direct message with your name and service address? I will double-check the account to see if what I found applies to this situation. 

Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message

Then stop sending emails with bogus offers to activate Peacock Premium at no additional cost to 'ineligible accounts' it's UDAP Unfair or Deceptive Acts or Practices  should be reported to the FTC.

Sending "free" offers to accounts that are ineligible unless they purchase an additional service heavily risks being classified as an illegal Unfair or Deceptive Act or Practice (UDAP). Under FTC Guidelines Concerning the Use of the Word 'Free', all conditions, limitations, and obligations must be disclosed clearly and conspicuously.