Hello, @user_fz6985 thank you for reaching out over Xfinity Forums. Sorry to hear your having issues getting a device connected to your WiFi network. I found this helpful document on our website that has details on adding devices to your network: https://www.xfinity.com/support/articles/connecting-your-smartphone-or-tablet-to-your-home-network
- Is the device you're having issues with, listed on the document?
XfinityJustinC
Official Employee
•
1.6K Messages
2 hours ago
Hello, @user_fz6985 thank you for reaching out over Xfinity Forums. Sorry to hear your having issues getting a device connected to your WiFi network. I found this helpful document on our website that has details on adding devices to your network: https://www.xfinity.com/support/articles/connecting-your-smartphone-or-tablet-to-your-home-network
- Is the device you're having issues with, listed on the document?
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