Visitor
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1 Message
Can’t join appointment waitlist
Hello, I am unable to join the appointment waitlist. I am scheduled for an appointment next week but want to be notified if earlier appointments pop up. I have tried many times over the course of days. I contacted chat support and they did not understand. My phone number is added to my Xfinity account, so that is not the issue.
XfinityRaul
Official Employee
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2.4K Messages
3 hours ago
@sebastianjb Thank you for making us aware that you're having issues joining the waitlist. I would be more than happy to review your account to see if I can add you myself and review the calendar for an earlier appointment. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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