Visitor
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4 Messages
can't receive one time passcodes on my landline phone. worked fine recently.
I can't receive one time passcodes on my landline phone. worked fine two weeks ago. i don't get OTP calls from my bank or credit card holder. I reset the modem and the cordless phone,no luck. the problem lies with xfinity. thank you.
XfinityJosephA
Official Employee
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1.9K Messages
7 days ago
Hi @user_ny8ocj if you are able to call all other numbers and receive all other calls reach out to our Customer Security Assurance team. They can be reached at 1-888-565-4329.
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BruceW
Gold Problem Solver
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26.7K Messages
7 days ago
If you are referring to SMS messages, Comcast/Xfinity dropped the ability to receive these using their Voice home phone service several years ago.
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