Visitor
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4 Messages
Can't redeem free Pod
I received an email stating that I was eligible for a free Pod to help with wifi. I have been trying for weeks to redeem via the supplied URL, but it keeps telling me they are unavailable. What gives?
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XfinityAmandaB
Official Employee
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2.4K Messages
3 years ago
Hello there @dervari thank you so much for your post for help redeeming your Pod offer from your in home Wifi assessment results! When there are any issues redeeming the offer via the results email I always recommend trying the tile on the Xfinity app with the same results! Once you log in to the Xfinity app you can locate the link in the xFi Notifications Center or the xFi Pod Redemption tile in the Overview tab of the Xfinity app. Try clicking the link using one of these other options to see if you get the same error.
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