New Poster
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2 Messages
Cant redeem free wifi pod
I got the email saying i am eligible for a free wifi pod but when i try to redeem i get this error "Sorry, this line of business is not currently available due to a temporary error. Please try again shortly". Tried to direct message support and they said they can't help me
XfinityMarcos
Official Employee
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1.9K Messages
3 days ago
Hello @md1111, thank you for taking the time to create this post, I can see why this email is important. I'd be reaching out to get this figured out if I were in your shoes as well. As a friendly reminder for next time, please first create a public post and hold off on sending a DM until being requested by an official employee. Sending an unsolicited DM is a violation of our Forum Guidelines. I've replied to your DM and look forward to working with you more.
(edited)
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EG
Expert
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107.3K Messages
3 days ago
Concern moved here to the Customer Service help section.
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