Can’t talk to a live agent

I have tried several times to connect with a human being and no luck…..-also they raised my bill with out my acknowledgementi am done with Xfinity I switched to AT&T it’s cheaper and you actually it someone one the phone.

Responses

XfinityBenjaminM

Official Employee

•

1.9K Messages

9 days ago

user_rdj5d8 Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you've had a difficult time getting assistance. We'll be happy to help in any way we can. Please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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Customer Service

user_rdj5d8

Can’t talk to a live agent

XfinityBenjaminM

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