Hello @user_nbhsf0 how are you? Are you able to let us know if you need to update your billing address or the address where you need service? The reason I ask is that if you need service at a different address we'll need to transfer service. We can update the address where your bill is sent without a service transfer.
EG
Expert
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122.2K Messages
5 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
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2.5K Messages
5 days ago
Hello @user_nbhsf0 how are you? Are you able to let us know if you need to update your billing address or the address where you need service? The reason I ask is that if you need service at a different address we'll need to transfer service. We can update the address where your bill is sent without a service transfer.
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