Visitor
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1 Message
Change installation date of new service
I recently placed an order for new service at a new address, but I would like to change the date of that install date. However, the date I would like to change it to would be more than 30 days from the order date. How would I go about that or would I need to cancel the order and replace a new one?
XfinityDemitrius
Official Employee
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2.1K Messages
1 day ago
Hey @user_vwif2r, Thank you for visiting our official Xfinity Forums Community support page. We can most certainly see what options are available. In order to do so, we will need to review the accounts and work orders.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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