Visitor
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2 Messages
Change of Ownership ticket
Hi, I have an account through Xfinity, but I plan to relocate to a state that does not have Xfinity in the near future. I want to request a Change of Ownership ticket so that the person I am currently living with and retain the account under their name.
Community Best Answer
XfinityThomasC
Official Employee
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3.8K Messages
20 days ago
Hello, @user_14ihgj
Could you please send our team a direct message with your full name and full address? To send a direct message:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
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XfinityOrlandoM
Official Employee
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3.9K Messages
18 hours ago
@user_14ihgj
Thanks for reaching out to us. I'm glad we were able to assist you with the change of ownership on your account. Feel free to reach out to us anytime and thanks for being the best part of Xfinity!
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