Visitor

 • 

1 Message

05/14/2026 3:45 PM

Change seasonal date

Presently our end of seasonal hold is 10/26/2026.  We would like to change it to 11/14/2026.

thank you

Oldest First
Selected Oldest First

Official Employee

 • 

2.9K Messages

4 months ago

Hey, @user_uzqm0d! Thank you for creating a post regarding the change you'd like to make to your Seasonal Convenience Plan. Near the bottom of this article, you'll see "How to manage your plan." Please let us know if that helps, or if you run into any trouble updating the end date.

Visitor

 • 

2 Messages

7 days ago

Yes please change to 10/5/26

Visitor

 • 

2 Messages

Can you please change date from 10/26/26 to 10/5/26

Official Employee

 • 

4.4K Messages

@user_g2ti8e Our team is happy to see how we can assist with getting that seasonal plan date change taken care of. Please send us a DM to Xfinity Support with your full name and address to get started. 

Please send our team a direct message with your full name and address.
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
forum icon

New to the Community?

Start Here