Visitor

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1 Message

Saturday, July 18th, 2026 5:09 PM

Change service address

I recently moved into a new apartment in the same building. I need to change the service address. I don't need a technician to help install it. 

Please help me update the service address. Thank you.

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Expert

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119.7K Messages

15 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.3K Messages

15 days ago

Hello @user_mx3me7, Thank you for reaching out, and congratulations on your move. We'd be happy to help with transferring your services to your new apartment. To update the service address, we'll need to access your account and verify your information first. Once authenticated, we can review your relocation options and help move your services to the new address without scheduling a technician if a self-install is available.  Since you have already sent us a DM, we can continue there. Thank you, @EG

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