Change shipping address

Thanks for posting on our Community Forums for assistance with your address concern, user_a1c5i1. I'm sorry to hear the wrong address was used. We can help correct this. I see you already sent a Direct Message for assistance. I will meet you on DM shortly. 

 

Please be advised that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. We recommend you create a public post first. Once we have a public post created, we can assist publicly or ask you to send a direct message if needed. Please refer to the link provided above for more information on our guidelines.