Hello @user_n77zix, we do not have any senior specific plans. We do have plenty of new options to choose from that may from that may fit your needs better. By visiting the Xfinity Plan Builder you can actually take your time to mull over the options. Our team can also be of service in that department, feel free to send us a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. We would be more than happy to help you navigate any changes.
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
XfinityJustinM
Official Employee
•
617 Messages
3 days ago
Hello @user_n77zix, we do not have any senior specific plans. We do have plenty of new options to choose from that may from that may fit your needs better. By visiting the Xfinity Plan Builder you can actually take your time to mull over the options. Our team can also be of service in that department, feel free to send us a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. We would be more than happy to help you navigate any changes.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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